Data Protection Policy

Foreword

Batiscaff Sàrl attaches great importance to respecting your privacy and is conscious of the importance you give to it.

Therefore, Batiscaff makes every effort so that you can use the services offered by this website with complete confidence, particularly by processing your data transparently, in strict compliance with the applicable laws and regulations concerning the protection of personal data, as well as in keeping with your own preferences.

 

Data Controller of your Personal Data

The personal data concerning you collected from this website is subject to automated processing for which the controller is:

 

Batiscaff Sàrl

Address: 13 route de Kayl, L-3385 Noertzange

 

 

When are your personal data collected?

During the use of this website, Batiscaff may collect your personal data at various places and times when:

   - you browse through the pages of the site,

   - you subscribe to our information feeds (Newsletter, RSS feeds, notifications, etc.),

   - you contact us (section "Contact"),

Batiscaff ensures that only the data strictly necessary for the provision of the services you wish to use are collected.

 

Purposes of processing your personal data («Purposes»)

The personal data concerning you collected by this website is subject to automated processing for the following objectives:

   - Providing you with the requested service or information

   - Developing statistics and traffic analyses to improve the quality of the services offered

   - Informing you about Batiscaff's products, events, services & offers, and its partners if you are subscribed to those information feeds (Newsletter, RSS feeds, etc.)

   - Offering you personalized commercial offers or advantages, as part of our loyalty program, if you adhere

   - Sending you advertising messages or commercial solicitations, provided that you have consented

   - Ensuring the security of access to your personal data and detecting possible attempts of IT intrusion

   - Managing your opinions via the surveys you participate in

   - Offering you the opportunity to participate in contests or lotteries

For each purpose stated above, the processing of your personal data is legally based:

   - on the necessity to perform a contract between Batiscaff and yourself, or to carry out pre-contractual measures upon your request;

   - on legal obligation binding Batiscaff;

   - on your consent to the processing;

   - on a legitimate interest recognized for Batiscaff (fraud prevention, data security, and infrastructure, etc.).

Batiscaff ensures that your personal data is processed in a manner entirely compatible with the stated purposes. In case of processing your data for an unforeseen purpose, you will be promptly informed, and you will have the option to object to this new processing.

 

Nature of collected personal data

Your "personal data" refers to all the information that concerns you as an individual and allows you to be identified, directly or indirectly.

The personal data that Batiscaff may collect when you browse this website are:

  - basic identification data, such as your first and last names, postal address, email address, phone numbers, etc.

  - technical connection and navigation data, such as your device's IP address, date & time of connection, pages visited, browser characteristics (type, language, etc.) and device characteristics (type, resolution, etc.), cookies, etc.

  - geographic location data (geolocation),

  - publishing data, such as your interests, opinions, comments, ratings, messages published via the forums and community and social features of the site.

 

 

Certain collected information is mandatory to achieve the objectives described above, while others are optional. You are always informed of the mandatory or optional nature of a piece of information when it is collected. If you do not fill in certain mandatory fields, this may result in Batiscaff being unable to provide you with the concerned product or service or guarantee the expected quality.

 

Recipients of your personal data

The personal data concerning you collected on this website is exclusively intended for Batiscaff's use. However, they may be transmitted:

   - to subcontracting companies that Batiscaff employs as part of providing the services, such as site hosting and IT operations, sending our Newsletter, managing, processing, and paying your online purchases.

   - to commercial partners, provided that you have given your consent to receive solicitations from them.

Finally, Batiscaff may be obliged to transmit your personal data to a third party at the request of judicial authorities or any administrative authority empowered by law.

They are not transmitted to any other third party.

Furthermore, Batiscaff ensures that any possible transmissions of your personal data to authorized third parties do not cause a transfer to a third country outside the European Union.

 

Retention periods for your personal data

Your personal data collected and processed by Batiscaff will only be retained for a duration strictly necessary for the intended purpose or to comply with a legal obligation imposed by applicable legislation. Therefore, Batiscaff will retain:

   - maximum 3 years from the end of the commercial relationship for data processed for commercial prospecting, marketing actions, and/or promoting Batiscaff offers and its partners

   - maximum 10 years from the end of the commercial relationship for data related to contractual aspects (contracts, warranties, claims, recovery & litigation, etc.) or accounting (invoices, order slips, delivery notes, etc.)

 

Protection of your personal data

Batiscaff implements appropriate and reasonable security measures considering the risks presented by the processing, to protect your personal data against destruction, loss, alteration, unauthorized disclosure or access, and any other form of unlawful processing.

All Batiscaff employees and subcontractors who have access to your personal data in the course of their duties are bound by strict professional confidentiality. They only access the data necessary to fulfill their task and are regularly made aware or trained in compliance and security rules applicable to your personal data.

 

Your rights

As far as Batiscaff processes your personal data, you have at any time, and within the limits set by law, the following rights:

  - access your personal data (to know what data has been collected and processed and to obtain a copy), request their correction if they are inaccurate or incomplete, their deletion if they are outdated;

  - object to the processing of your data for legitimate reasons (notably for commercial prospecting);

  - if the prerequisites are met, request the limitation of the processing of your data or their permanent deletion (right to be forgotten);

  - request to receive a copy of the personal data you provided to Batiscaff in a structured format (portability), unless it infringes the rights and freedoms of others;

  - request not to be subject to a decision based solely on automated processing, including profiling, when this decision produces legal effects concerning you or significantly affects you in a similar manner. You can also request information on the logic behind this processing, contest it and request it to be reviewed by a natural person.

  - withdraw your consent at any time for the processing based on such consent.

 

You can exercise any of these rights free of charge by contacting us:

   - by e-mail at the following address: info@batiscaff.lu

   - or by postal mail addressed to: 13 route de Kayl, L-3385 Noertzange

A copy of valid ID (front and back) must be attached to your request to prevent identity theft.

Batiscaff commits to responding within a maximum of one month following receipt of your duly completed request.

 

You can also lodge a complaint with the National Commission for Data Protection (CNPD) via their website: www.cnpd.lu